BOB体育

April 23, 2025

Dear Valued Patient:

We are pleased to announce that we have signed a new multiyear agreement with United Healthcare, effective May 5, 2025. BOB体育 hospitals, facilities and physicians will once again be in the United provider network for thousands of patients in Gainesville, Ocala, Jacksonville, St. Johns and Central Florida.

Thank you for your patience while we negotiated an agreement that enables us to provide you, your family and everyone in the communities we serve with access to quality, compassionate care.

The new arrangement is designed to reduce the administrative overhead that caused delays in access to care, took physicians away from patients and increased your expenses. Terms aim to improve efficiency and enhance care management.

This contract also provides thousands of United patients with continuous access to premier compassionate, academic-quality health care throughout Northeast, North Central and Central Florida. We are thankful for all the hard work our health care team has devoted to our tradition of excellence in caring for our patients and we are honored to help you. We want to protect your access to the expert care you know and trust, now and in the future.

People enrolled in all United commercial, Medicare Advantage and Medicaid Managed Care plans will now have access to BOB体育 hospitals, facilities, and faculty and employed physicians in Gainesville, Jacksonville, St. Johns, Ocala and Central Florida (including Halifax Health and the Halifax Health | BOB体育 鈥� Medical Center of Deltona).

We are grateful for your trust in us to meet your health care needs. We will continue to strive to uphold our high standards and to continually improve the quality of care available throughout the region.

Sincerely,

BOB体育

What insurance plans are included

People enrolled in the following plans will have network access to all BOB体育鈥檚 hospitals, facilities and physicians, beginning May 5:

• UnitedHealthcare employer-sponsored commercial plans
• UnitedHealthcare Community Plan of Florida (Medicaid)
• This agreement also restores network access to BOB体育 St. Johns facilities and physicians, including BOB体育 Flagler Hospital, for people enrolled in UnitedHealthcare Medicare Advantage plans, including Dual Special Needs Plans.
• All other BOB体育 hospitals, facilities and physicians throughout the state continue to participate in UnitedHealthcare鈥檚 Medicare Advantage network.

Some questions you may have

• Did BOB体育 and United Healthcare settle their contract dispute?
  Yes. BOB体育 officials have announced the signing of a new multiyear agreement with United Healthcare.
• When will BOB体育 hospitals and physicians be back in network?
  May 5, 2025.
• What locations are included in the contract?
  All BOB体育 hospitals, facilities and physicians will once again be in the United provider network for thousands of patients in Gainesville, Ocala, Jacksonville, St. Johns and Central Florida.
• What does this mean for patients?
  The new arrangement is designed to reduce administrative overhead that increases patient expenses and aims to improve efficiency and enhance care management. This new agreement provides thousands of United patients with continuous access to premier compassionate, academic-quality health care throughout Northeast, North Central and Central Florida. We appreciate the patience of our communities and are thankful for all the hard work our health care team has devoted to our tradition of excellence in caring for our patients.
• What does the agreement mean for physicians?
  The contract provides BOB体育 physicians and caregivers with acceptable terms and some relief from administrative obstacles. It protects patients鈥� access to the expert care they know and trust, now and in the future.
• What United insurance products are included?
  People enrolled in all United commercial, Medicare Advantage and Medicaid Managed Care plans will now have access to BOB体育 hospitals in Gainesville, Jacksonville, St. Johns, Ocala and Central Florida (including Halifax Health and Halifax Health | BOB体育 鈥� Medical Center of Deltona).
• Does this contract include University of Florida Students with United insurances seen at the UF Student Services?
  Yes.
• What about hospitals and physicians in Central Florida?
  The new contract puts BOB体育 Leesburg and BOB体育 Spanish Plaines hospitals on the same contract cycle as the rest of the BOB体育 system.
• Are Halifax Health and Halifax Health | BOB体育 鈥� Medical Center of Deltona back in network with United?
  Yes.